Did you know that 97% of Americans now have phones? That equates to just over 320 million people, many of which could be crying out for your services. Furthermore, unlike email, most people are comfortable using their phones, making this an excellent way for businesses to connect with prospects.
Power Dialer™ Features
But, when you consider the size of the audience, that means your staff could be manually dialing a considerable amount of phone numbers each day. They might also waste a lot of time when customers don’t answer or when the call goes through to voicemail.
Fortunately, Power Dialer™ can provide you with an array of features that eliminate these problems. Our system exists to help you grow your sales figures beyond your expectations.
Let’s dive in and learn more about the ways Power Dialer can maximize your company sales.
Cloud-Based System
Our cloud-based software allows employees to begin making calls the moment your business subscribes to our platform. This means you can start getting the benefits immediately.
There is no need for staff to be in an office location. Year 2020 has accelerated the move to a hybrid working environment, and the Power Dialer™ software allows your team to work from anywhere in the world. This feature can increase staff satisfaction levels, improving their mood and helping them to perform to the best of their abilities.
Screen Pop With Customer Details
When using power dialing software, your staff will be working more quickly than ever before, which can make it challenging to remember all the details of the customer they are calling. If you can’t refer to a customer by name, they are unlikely to buy your products or services.
That’s why our screen pop feature instantly brings up all the information they need on their monitor while the phone is ringing. Not only will your employees know the relevant customer details, but they’ll see all the reports relating to previous interactions. This can help them find the data they need to increase the chances of making a sale.
Predictive Dialing
When staff are dialing, they are not selling. Our predictive dialing function uses an algorithm to start making calls even before an agent has finished their current conversation. By dialing multiple calls at once, you have a higher chance of a prospect answering the phone.
Our software will then pass the answered call to an available agent who can then make their sales pitch.